always be inherited and applied as well.
Innovus, LLC will collect customer data such as name, billing address, etc… This applies to any
software, website, or custom application that a customer applies for, uses, or requests. Innovus,
LLC also may collect data for internal use such as how many times a customer logs into a
specific application in a given time period. This is a specific example, but Innovus, LLC may
collect other statistical data.
While Innovus, LLC does collect data, all data collected is in some way password protected and
is only accessible to approved Innovus, LLC employees. Hard copy information will be kept in a
Data Use and Disbursement
Data collected will only be used internally and Innovus, LLC will NEVER release any collected
data to any third party without customer approval or request. Customer data will NEVER be
However, Innovus, LLC uses the data collected for internal statistical analysis in conjunction
with third party tools such as Google Analytics.
As aforementioned, from time to time Innovus, LLC may collect usability data based on different
things (i.e. how many times a specific feature of an application is used). However, the data
collected for internal use only will never be tied back to a specific person or persons. Moreover,
this data will never be sold or used by a third party for Innovus, LLC’s personal gain. Innovus,
LLC may use third party analytics tools to improve software to better meet customer needs.
Innovus, LLC promises to NEVER release customer email or phone number for spam use.
Innvous, LLC may provide customers with application updates or notify customers of services,
prices, specials, or any other topic through email or phone. However, at any time customers may
request to not be notified.
Individual applications may provide customers with automatic updates. Automatic updates are
used for customer benefit and only keep customers updated on what is going on within that
specific application or service. The Innovus, LLC Dashboard (used for hosting services) will
regularly notify customers when a new bill has been added to their monthly invoice. This is to
keep customers updated and to ensure customers are aware of what Innovus, LLC doing. This
is an example of when an application may automatically notify a customer and other scenarios
specific to other applications apply here.
Innovus, LLC may also contact customers via email or phone when customers have specifically
requested this service or it will better help to provide customers with the service they need.
Accessibility and customer support
In many cases customers may have an issue that needs resolving. If by chance the issue needs to
be better understood by logging into a customer owned account, a customer will be verified as
the accounts owner, and Innovus, LLC will NEVER enter into a customer’s user space without